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Everything about placing an order, checking its status, and knowing when it will arrive.
Every confirmed order gets a tracking reference sent to your email within 30 minutes. Enter that reference on the tracking page to see the current location and the estimated delivery window.
Yes, as long as the order has not been dispatched. Contact our support team with your order number and we will update the delivery address, quantity, or item for you.
Orders within Nairobi are delivered within 24 hours. Deliveries to other counties take 2 to 4 working days depending on the route and the size of the consignment.
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